Como Concesión, además de construir vías que conecten de manera positiva las regiones trabajamos en pro de la promoción de la prosperidad, equidad y sostenibilidad en los territorios.
Social responsability
Road culture
Vía Esperanza
Shared Value
General Objective:
To encourage assertive and effective relationships between the stakeholders located in the area of influence of the project and Vía 40 Express.
Specific Objectives:
- To strengthen communication channels that generate a sense of belonging towards the project.
- To foster spaces of education aimed at the employees and the community of the area of influence of the project.
- To create jobs and hire skilled and unskilled labor from the communities surrounding the project.
- To create spaces of participation for all the social stakeholders interacting with the project.
- To provide timely assistance to the community’s concerns.
- To implement social management measures that allow us to control the impacts caused by the project.
- To encourage respect for the uses and customs of the communities surrounding the project.
The social aspect consists of nine programs that are articulately and integrally managed in order to engage the communities within the framework of Corporate Social Responsibility.
Customer Service
To create and/or maintain an assistance system throughout the stages of the project allowing us to timely and effectively receive, respond to and process Requests, Complaints and Claims (PQRS) submitted by the communities and institutions about the changes generated by the execution of the project. To give timely response to the situations with neighbors, positioning and consolidating an institutional image that generates recognition and trust among the users.
Educating and Training the Personnel Involved in the Project
To train the personnel involved in all areas of the project, on matters related to environmental and social management measures of the project.
Hiring
To encourage hiring personnel from the area of direct influence of the project. To contribute to improving the life conditions of the people in the zone by hiring staff for the execution of the works.
Community Information and Participation
To inform and socialize our project within the communities surrounding the road corridor, so that they can embrace and get involved in the work plan, through informative posts, local, regional and national media, among others.
Supporting Institutional Management Capacity
To identify public and private institutions that may contribute to the development of productive initiatives and/or processes for the communities in the area of direct influence. To train officials from municipal authorities on matters related to the Concession. To train and raise awareness among municipal authorities and communities of the area of direct or indirect influence of the project, on regulations regarding public space.
Training and Awareness
To educate and raise awareness among the communities surrounding the project on matters that contribute to preserving and improving the environment, relationships with the different social stakeholders, their interaction with the project, and encouraging social control in the execution of the works.
Preventive Archeology
To protect the archeological, paleontological and ethnohistoric heritage, and the cultural and religious assets of the nation found in the area of direct influence of the project.
Road Culture
To inform, persuade, train, raise awareness and encourage proper behavior regarding the use of the infrastructure, and guide the users of the road on the perception, recognition and management of risks when using the roads.
Supporting Social and Land Management
To provide social support during the adaptation and appropriation process of the new homes, or development of the productive activity, trying to maintain and/or improve the life quality conditions of the social groups whose properties are required by the project.
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